3 Tips From a CIO on How to Approach Generative AI Tools

0:00 foreign

0:04 [Music]

0:06 so as a CIO there's hardly a day that

0:09 goes by where I can have a conversation

0:10 that does not include the words chat gbt

0:13 generative AI or llms and it's no longer

0:16 just my technology colleagues wanting to

0:18 talk about it but

0:20 um people from all walks of life so it's

0:24 uh top of mind for our organization our

0:28 leadership team and our customers and

0:30 we're trying to learn how to embrace it

0:32 without getting too far over our skis

0:41 I say get in the water but maybe don't

0:43 dive into the deep end so understand the

0:45 technology first how is it developed how

0:48 is it evolving what are the things that

0:50 are driving the rapid pace of innovation

0:52 all of a sudden how human does it feel

0:54 how do I need to interact with it

0:57 while you're doing that tally up the

0:59 advantages that you see but also start

1:02 counting and understanding the risks

1:04 Chachi BT has the opportunity to

1:06 revolutionize the way we work make us

1:09 better at our jobs but first we need to

1:11 understand the technology

1:13 my second recommendation is to place

1:15 safe bets but ones that you can grow

1:18 into having large impact further down

1:20 the line

1:21 so as cios we know how to handle

1:23 emerging technology it's our job

1:26 we're able to set up experiments in a

1:29 way that if they don't go as a plan

1:31 there's no harm no foul we've been doing

1:33 it our entire career

1:35 so enter this with a strategic mindset

1:38 try to find some small wins that are in

1:41 less risky areas of your business but

1:44 places where you can evolve and grow

1:47 into time over time into something with

1:49 much larger impact

1:51 my third piece of Gus is let's not make

1:53 Chachi BT or llms the hammer to Every

1:56 Now chat gbt doesn't solve every problem

1:59 for example I recently heard a quote

2:02 that said if you need a deterministic or

2:04 absolutely correct answer to your

2:05 question you probably don't want to use

2:07 AI

2:08 so really understand the problem you're

2:11 trying to solve and apply the right

2:13 technology or the right type of AI to

2:16 solve the problem

2:18 keep in mind that people are your

2:20 biggest asset so as you're rolling these

2:22 Technologies out make sure they

2:24 understand how they help them do their

2:27 job and how it makes them better at

2:29 their job so that you spend less time

2:32 being fearful that the technology is

2:34 going to take their job away

2:38 foreign

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