My Muscle Chef hits wireless fitness goals

My Muscle Chef invested in a $55 million state-of-the art manufacturing and logistics facility in Western Sydney to expand its operations and support its success. The 10,000-square-meter building would allow the company to double production of fresh meals. The executive team wanted IT and networking technology to support business growth.

“We wanted to be future-ready with automation in manufacturing and the warehouse, and we see potential for IoT with environmental controls, scales, and preventive maintenance,” says Khoury.

Lack of visibility was an issue plaguing the company’s existing network. My Muscle Chef wanted to see issues at the app, device, and network level, and then have intelligent tools to help staff quickly troubleshoot and resolve them.

The meal provider already used cloud-based business applications and wanted a network that was also cloud-managed. IoT was also part of the plan.

“We needed a secure network solution for our new state-of-the-art facility and allow future scalability growth”. he says. “With Juniper, we gained security, AI, and the operational simplicity of our IT networking management.”

Once the Juniper network was deployed, Wi-Fi performance improved significantly, the help desk stopped logging network-related support tickets, and IT staff could conduct remote troubleshooting.

Marvis helps IT staff solve problems before they impact user experiences. In online meetings, for example, video was freezing due to bandwidth saturation. “We used Marvis to quickly troubleshoot, then proactively addressed the problem by allocating bandwidth to every IP address,” says Khoury. “Since that change, the network experience has been fantastic.”

Resolving the video issue was faster than anyone imagined it would be. “Before, it might have taken several weeks to find a resolution, but with Marvis and Mist AI, we resolved it within 24 hours,” Khoury says.

The network also got a boost from 5G back-up capabilities of the SRX firewall, in case the primary WAN link goes down. “We prepare meals 24 hours a day, so we can’t tolerate a fiber cut or other disruptions to the network,” says Khoury. “The automatic WAN failover on the SRX minimizes the risk of outages.”

The new network is ready for My Muscle Chef to migrate to new customer relationship management and enterprise resource planning systems as it works to double meal production. The advanced security capabilities on the SRX firewall provide peace of mind for the organization that advanced threats are being prevented, ensuring risk is effectively managed.

“Juniper sets us up for better back-end business systems, IoT, and automation, and it’s the foundation we need for our future,” says Khoury. “We want all our customer-facing experiences to be positive, and having a best-in-class network makes helps support this objective.”

The business chose Juniper for a major transformation centered on the development of a state-of-the-art manufacturing and logistics facility in Western Sydney.